At Krown and Kurl, we want getting your hair ready to be as effortless as wearing it. We deliver our ponytails and hair accessories across the UK and internationally, so you can enjoy simple, stylish hair wherever you are.
Please read our shipping information below before placing your order.
UK Shipping
We offer two UK delivery options:
- Standard Delivery: £5.99 — estimated delivery within 3–5 business days.
- Express Delivery: £7.99 — estimated delivery within 1–2 business days.
International Shipping
We are pleased to offer international shipping to selected destinations outside the UK.
European Union
- Standard International Delivery: £14.99
- Estimated delivery: 3–5 business days.
Rest of the World
- Standard International Delivery: £23.99
- Estimated delivery: 5–8 business days.
International delivery options and availability depend on your destination. Please check the shipping options available at checkout.
Processing & Dispatch
Delivery timeframes refer to the estimated transit time shown for each shipping option. Please allow for any order-processing time before dispatch.
Once your order has been dispatched, delivery times may vary depending on the destination, courier, customs procedures and other circumstances beyond our control.
Customs & Import Charges
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.
We recommend checking your local customs regulations before placing an international order.
Tracking Your Order
If tracking is available for your chosen delivery service, your tracking details will be provided once your order has been dispatched.
Please allow time for tracking information to update after dispatch.
Delivery Issues
If your order has not arrived within the estimated delivery timeframe, please contact us with your order number and delivery details so we can help investigate.
Please ensure that your shipping address and contact information are correct when placing your order, as incorrect details may cause delays.
Need Help?
If you have any questions about shipping, delivery options or your order, please get in touch with us through our website’s contact page.